Anonymous asked:
today at work i had this lady hand me her sheet that clearly said flat sheet, and ask me if it was a fitted sheet. when i told her it said flat sheet she just looked at me and then walked away and shook her head and whispered thank you like she was mad at herself.
the only arguably interesting thing I’ve gained in working for a major retail chain is that i now have the ability to look at an item someone has in their room, in a picture, or in a video, and immediately know that they got it from that retailer before being overcome by annoyance at that item
Customer: Just keep the change *walks away*
Me: This is going to ruin my drawer later
Me: I want to kill you
So sorry for the day of real life and “argh”.
Hell, the rl&a level is really higher than I like it in general lately.
However, with the holiday season heating up in retail land, I’m finally going to talk about something really pretty important, namely how not to look like you’re shop lifting or stealing someone’s identity.
It’s really easy to do! All you have to do is not kick up a fuss when retail workers ask you to follow policy.
What do I mean? Well, for example:
Back around the turn of the century, it became a common practice to write something along the lines of “please see ID” on the back of credit cards. Any cashier, upon seeing this, was required to ask the person for their ID. It was not automatically assumed that the person had stolen the card - quite the opposite! We all assumed that we were talking to the legal owner of the card…………….right up until we asked someone for their card and met resistance. The second the request was greeted with “Oh, I just wrote that to see if you were paying attention” or some such things started getting suspicious. We started asking ourselves why someone wouldn’t want to show their ID if their card specifically asked us to look at it. Now, I never met a single person who, upon showing their ID, didn’t turn out to be the card’s rightful owner, but really, if they had been, the last thing they’d have wanted was me looking at their ID! And people still pull this crap! Better yet, they play the minority card in conjuncture with it! “If I were a man/a different ethnicity, you wouldn’t have asked!” Um, no, sorry. Any person who is going to check an ID that says “please see ID” is going to do it regardless of whether your status matches theirs or not. They didn’t check the person ahead of you in line? Guess who didn’t write “please see ID” on their card! Yes, they are ‘singling you out’….because you told them to! Those are literally your instructions!
This seriously looks suspicious as fuck! And the worst part is that people like this lead to cashiers not bothering to ask which compromises the security of those of us who write it on our card because we legit want people to ask.
This is just one example. Checking backpacks at the door, shoe boxes, and luggage pockets, asking to see ID when buying restricted products like, oh, alcohol (where I live we’re supposed to card anyone who looks like they could be 35 or younger. You’re forty? Be flattered!) all of these things are standard operating procedure. Sometimes new things come in to effect as a result of new laws, increase in theft, etc. People aren’t doing it because they think you’re a bad person, they’re doing it to keep everyone - including you! - safe. The only way there should ever be a problem is if you aren’t innocent. If a problem arises when you haven’t done anything, then pitch a fit - not before. I have never known this to happen. Instead, the people who follow procedure are the ones who sail happily out of the store in the least amount of time, free of suspicion rather than leaving behind a bunch of grumbling employees who think it will serve you bloody right if someone steals your identity.
How many times do I have to remind you to read your coupons in their entirety?
Working in retail is easy…. its like that backstreet boys song.. I don’t care who you are, where you’re from, I don’t care what you did… as long as you don’t scream at me anymore
Anonymous asked:
talesfromyourlocalcashier answered:
That sounds nice! and agreed. Retail is hell everywhere.
as for working in America, I think it’s largely a cultural difference. There is often more of a sense of entitlement for customers here. But even so, most customers are fine, it’s just the one’s that aren’t are usual really stressful to deal with and leave more of an impression.
Anonymous asked:
talesfromyourlocalcashier answered:
Took me a second to read that XD, But yeah, people overreact over the stupidest things. I card everybody. And most people like being carded ^^ I carded a woman who was in her 60′s and i swear it made her night, and we had a good laugh.
If you’re buying something that you need to be 21+ for, just bring your card. Don’t take it out on the retail workers just doing their job.
